Privacy Policy

Your privacy is important to Birdie.B. This Privacy Policy describes how Birdie.B ("we," "us," or "our") collects, uses, and shares information about you when you use our website and services. By accessing or using Birdie.B, you agree to the terms of this Privacy Policy. Please read through the following before providing us with any of your personal data. When you provide Birdie.B with your personal data, you consent to Birdie.B’s collection, use, disclosure, and retention of your personal data in accordance with this Privacy Policy and as otherwise permitted by law.

1. Information We Collect: We collect information that you provide to us when you use Birdie.B, including when you create an account, make a purchase, or contact us for support. This may include your name, email address, shipping address, payment information, and any other information you choose to provide. Information that you directly submit to us through our Services may include:

● Basic contact details including your name, address, phone number, email.
● Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
● Account information including your username, password, security questions.
● Shopping information including the items you view, put in your cart or add to your wishlist.
● Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
We also collect information automatically when you use Birdie.B, such as your IP address, browser type, device identifiers, and browsing activity. We use cookies and similar technologies to collect this information.

2. How We Use Your Information: We use the information we collect to:
● Provide and improve Birdie.B and our services
● Process transactions and fulfill orders
● Communicate with you about your account and orders
● Respond to your inquiries and provide customer support
● Personalize your experience on Birdie.B
● Send you promotional messages and marketing communications

3. Information Sharing: We may share your information with third parties who provide services on our behalf, such as payment processors, shipping partners, and marketing agencies. We may also share your information in response to legal requests or to protect our rights and interests.

4. Your Choices: You may update or delete your account information at any time by logging into your account settings. You may also opt out of receiving promotional messages by following the instructions in those messages. Please note that even if you opt out, you may still receive transactional messages from us.

5. Security: Birdie.B takes reasonable precautions to protect your information and process it securely. Such measures include, but are not limited to passwords, firewalls, and other standardised industry practices. Where you have chosen a password to access our website, you are responsible for keeping your password confidential. Do not share your password with anyone. However, no method of transmission over the internet, or electronic storage, is 100% secure and we cannot be held liable for any loss you may suffer for unauthorised access or loss of any data provided to our website. Nevertheless, we strive to protect the security of your information, and are constantly reviewing and enhancing our information security measures. We may, but are not obliged to, post a notice on our website if a security breach occurs, or send an email to you at the email address you have provided to us in these circumstances.

6. Children's Privacy: Birdie.B is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

7. International Data Transfers: Your information may be transferred to and stored on servers located outside of your country of residence, including in Singapore and other countries where we operate.
By using Birdie.B, you consent to the transfer of your information to these countries.

8. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on Birdie.B prior to the change becoming effective.

9. Contact Us: If you have any questions about this Privacy Policy, please contact us at contact@birdieb.co

Last updated: 21-08-2024